Privacy Policy
Last updated: December 2025
1. Introduction
Sousou ("we", "us", "our" or "the Platform") is a digital companion for rotating savings circles. This Privacy Policy explains how we collect, use, store and protect your information when you visit our websites, use the Sousou mobile experience, or access the Sousou Admin dashboard.
We process personal data in line with applicable data protection laws, including the UK GDPR and EU GDPR (where relevant). By using Sousou, you agree to this Policy. If you do not agree, please do not use the Platform.
2. Information We Collect
We may collect information about you in a variety of ways:
Information You Provide Voluntarily:
- Registration information (name, email, password)
- Profile information (photo, preferred language, basic bio)
- Communication through forms and contact pages
- Support requests and feedback
- Circle information (circle name, description, contribution amounts, schedules and member roles)
Information Collected Automatically:
- Device information (browser type, IP address)
- Usage data (pages visited, features used, time spent)
- Cookies and similar tracking technologies
- Approximate location data (from IP address)
3. How We Use Your Information
We use the information we collect to:
- Provide, operate and maintain the Sousou mobile experience and admin dashboard
- Create and manage your account and circles
- Show contribution schedules, rounds and payouts to appropriate members
- Send reminders, notifications and important service messages
- Respond to your comments, questions and support requests
- Improve and personalize your experience and our features
- Monitor the security and stability of the Platform
- Comply with legal obligations and enforce our Terms & Conditions
4. Disclosure of Your Information
We do not sell, trade or rent your personal information. We may share your information with service providers who help us operate Sousou; with payment processors when you purchase a paid plan; with circle admins you explicitly join; when required by law; or with your explicit consent.
5. Data Security
We implement industry-standard security measures: encryption (SSL/TLS, hashed passwords), secure infrastructure, access controls, regular reviews, backups, and incident response procedures. No method of transmission over the Internet is 100% secure; we encourage strong passwords and keeping credentials confidential.
6. Your Rights
Under applicable data protection laws (including GDPR where it applies), you may have the right to access, rectify, erase, restrict processing, data portability, and to object. Contact us to exercise these rights.
7. Cookies
We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser; some features may not function properly if cookies are disabled.
8. Contact & Data Protection
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Sousou
Email: privacy@createensemble.com